F.A.Q.
Are your products
really marble?
Do your products
match your samples exactly?
When my marble
gets dirty, how do I clean it?
My marble has
a few small scratches in it, what do I do?
Where can I
buy Marble Arch Products?
How do I install
Marble Arch products?
What if I can't
find the answer to my question here?
I have run
out of order forms, can I get more?
Q: Are your products
really marble?
A: No. Our products are cultured marble, which
is better than real marble. It is made of polyester resin, catalyst,
pigment, and calcium carbonate. See our Products page for more.
Q: Do your products
match your samples exactly?
A: No, but that is actually a good thing. Because of
variations in mixing, materials, and individually poured products,
each piece of cultured marble is unique. The fact that no two
pieces are exactly the same makes our products closer to the
real thing.
Q: When my marble
gets dirty, how do I clean it?
A: Your marble can be cleaned with any non-abrasive cleanser
and water. Spray-foam products and liquid window or multi-surface
cleansers are generally acceptable. The cleansers' label should
state "for use on cultured or synthetic marble," or
"for use on fiberglass surfaces." Abrasive products
such as most powder products (Comet, Ajax) should not be used
as they may dull the finish. See more on our Care page.
Q: My marble has
a few small scratches in it, what do I do?
A: If desired, these can be reduced by a couple of different
methods. One method is to wax your counter with a car paste
wax just as you would your car. Rub it on well, allow to dry,
and polish with a soft cloth. Another is to polish with toothpaste,
as it contains a mild abrasive. 'Gel Gloss,' a product found
in most home improvement stores, may also be used.
Q: Where can I
buy Marble Arch Products?
A: We sell wholesale only and not directly to the public.
Marble Arch Products is available at many retailers including:
Lowes home improvement centers, cabinet design and distribution
centers, plumbing supply stores, and many lumberyards. If you
cannot find a retailer, please contact us to find the retailer
nearest you.
Q: How do I install
Marble Arch products?
A: Because this topic is so detailed, we made a page solely
for it. Please see our Installation page.
Q: What if I can't
find the answer to my question here?
A: If you can't find an answer here, please feel free
to Contact Us.
Q: I have run
out of order forms, can I get more?
A: Yes,
but please only use these order forms if you are a distributor,
we do not sell direct: Vanity tops | Shower bases | Tub/shower walls & accessories